ITExamDump를 선택함으로, ITExamDump는 여러분Avaya인증6201-1시험을 패스할 수 있도록 보장하고,만약 시험실패시 ITExamDump에서는 덤프비용전액환불을 약속합니다.
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시험 번호/코드: 6201-1
시험 이름: Avaya (Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam)
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Q&A: 55 문항
업데이트: 2013-09-28
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Avaya인증 6201-1시험은 IT업종종사분들에게 널리 알려진 유명한 자격증을 취득할수 있는 시험과목입니다. Avaya인증 6201-1시험은 영어로 출제되는만큼 시험난이도가 많이 높습니다.하지만 ITExamDump의Avaya인증 6201-1덤프만 있다면 아무리 어려운 시험도 쉬워집니다. 오르지 못할 산도 정복할수 있는게ITExamDump제품의 우점입니다. ITExamDump의Avaya인증 6201-1덤프로 시험을 패스하여 자격증을 취득하면 정상에 오를수 있습니다.
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NO.1 A customer just upgraded their CMS to releaseR16 from release Rt4. Theswitch is releaseCM4 and is
not going to be upgraded to CM 6untilnextweek
When the switch is upgraded,what needs to happen before the link will come up using theCM6 protocol?
A. Only the reporting adjunct in the switch needs to be changed to R16 CMS.
B. Only the switch release in the CMS needs to be changed to CM6.
C. Both the reporting adjunctthe switch and the switch release in the CMS need to be updated
D. It is not necessary fareither the reporting adjunct orthe switch release to change.
Answer: C
Avaya 6201-1 6201-1
NO.2 Which two CommunicationManagerfeatures does the VALcircuit pack support? (Choose two.)
A. Music-an-hold
B. Voice over IP
C. Integrated Announcements
D. Local Announcements
Answer: C,D
Avaya 6201-1자격증 6201-1최신덤프 6201-1
NO.3 A technician integratesthecustomer snetwork and links the CM reference between CM and CMS is
greater than 24 hours.
Whatcan be done to fix the problem?
A. Shutdown the CMS to the ak prompt level and adjust the BIOS time.
B. Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
C. In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
D. FromSolarislogin as root and use the date command
Answer: B
Avaya dump 6201-1 6201-1
NO.4 When connecting the service PC to S8800, the cable connects the System Management Ethernet
connector port.
Which port is used when hooking the monitor to the CMS T5220?
A. SER MGT Port
B. NET MGT Port
C. NET 1Port
D. XVR-300XB port
Answer: A
Avaya자격증 6201-1 6201-1
NO.5 In an active non-Expert agent selection (AES) environment, what is each hunt group known as?
A. Agent
B. Split
C. Skill
D. Vector
Answer: C
Avaya 6201-1최신덤프 6201-1 dumps 6201-1시험문제 6201-1 6201-1
NO.6 Toactivate, which three options require an Avaya authorization password? (Choose three)
A. simultaneous CMS Supervisor logins
B. the number of agents thatthe CMS can report on
C. the number of users that can be administered in the CMS
D. the number of ACDs thatthe CMS system can monitor
E. features assigned to each user
Answer: A,D,E
Avaya 6201-1 6201-1자격증 6201-1인증
NO.7 A customer has purchased 5200 agent licenses and each agent has been assigned at least 3 skills.
Which two values would be a valid Data Storage Allocation entry for "Maximumagents lagged in"?
(Choose two)
A. 10400
B. 15600
C. 100000
D. 500000
Answer: A,B
Avaya 6201-1 6201-1 dumps 6201-1자격증 6201-1 pdf
NO.8 A customer needs helpwith maintaining service leveltargets.
Which Advocate feature will make automated adjustments to overload settings?`
A. Dynamic Threshold Adjustment
B. Service Objective
C. Dynamic Percent Allocation
D. Vector Queuing Priorities
Answer: A
Avaya시험문제 6201-1시험문제 6201-1
NO.9 Click theexhibit button
A Miami basedmedical center is defining evacuation procedures for severe weather conditions The center
has decided to plan for two types evacuations, major and minor During a minor evacuation; the center
willstaff only a few medical answer line agents to answer critical callsmajor evacuation the answer line will
not be staffed instead of reaching alive agent, callers willreceive a pre-recordedinformation
Inthe example vector segment, what is represented by the Ein steps 2 and 3?
A. E is a standard vector code for evacuation
B. E has been administered as a Feature Access Code
C. Ehas a vector variable that is changed when an evacuation is required
D. E is assigned to a VDN that routes calls to an evacuation vector
Answer: D
Avaya자료 6201-1자격증 6201-1시험문제 6201-1
NO.10 The Quick Credit call center opened at 8 a.m. on the Friday, the day after a holiday By8:30, the
customer service line had received 6 customercomplaints all1 stemming from calls to the center the day
before. Callers complained thatthey received the all agents are busy
recording but regardlesshow long
they waited, were never answered.
What caused callers to be queued even though the Quick Credit call center was closed onthe holiday?
A. The Communication Manager was down.
B. An agentforgotto log out.
C. The holiday recording was not functioning properly.
D. The holiday was not administered in the holiday tablet
Answer: B
Avaya 6201-1 dump 6201-1 6201-1
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